FAQs

Yes, River City Movers LLC is equipped to handle piano moving. We have the necessary expertise and equipment to safely transport pianos of various sizes.

Yes, we offer a range of packing materials for sale. These include boxes, tape, bubble wrap, and other essential moving supplies to help protect your belongings during the move.

Yes, we can provide assistance with truck loading. Please contact our office for more information about this service and to discuss your specific needs.

Yes, we can help facilitate moving labor for DIY moves. However, please note that the labor is often not affiliated with River City Movers. If any of our employees assist on their own time, River City Movers is not liable for any damage, pricing, or other issues. Payment is typically made in cash.

Yes! We handle large and specialty items like safes, pianos, and hot tubs. If it’s outside of our in-house capabilities, we work with trusted partner companies to get the job done right.

Yes, we accept both. Please note that a 4.5% processing fee applies to all credit or debit card payments.

We do not accept personal checks, but we do gladly accept cashier’s checks.

Yes. We require a minimum deposit of 10% or $200 (whichever is greater) to secure your move date.

Yes, we sell a range of packing materials. There is a $25 minimum purchase requirement.

Not at this time, but we can recommend certified public scales in the area.

Absolutely. Our facility includes: ● Over 750,000 cubic feet of secure storage ● DOD (Department of Defense)-approved warehouses ● After-hours restricted gate access with multi-layered security ● 80+ private security cameras ● Secure alarms and restricted access

Yes! We operate a fleet of over 20 power units, including: ● Forklifts ● Pack trucks ● Straight trucks ● Semi-tractor trailers

No. We are a DOD commercial storage facility, not a typical self-storage or mini-storage. We store items in over 1,200 wooden storage vaults inside our secure warehouse.

Not directly. Our warehouse is not open to the public, even during business hours. Items are stored in vaults and require forklift access, so retrieval may incur a service fee.

Yes. All River City Movers employees undergo: ● Criminal background checks ● Drug screenings ● Driver testing ● Insurance and license verification ● Clearance to access government installations

We are proud to be: ● The largest NTS contractor for Fort Campbell, KY, and the only local company holding multiple military relocation contracts with Fort Campbell, KY ● A trusted provider since 2004, serving over 15,000 clients ● Operators of 750,000+ cubic feet of DOD storage ● Caretakers of 1.2+ million pounds of long-term storage for 400+ DOD families ● Locally woman-owned and operated We offer full-service options including packing, crating, loading, and delivery — all while maintaining a strong commitment to our employees, local community, military families, first responders, and educators.

Visit our About Us page to learn more about our origins, meet our crew leaders, and watch behind-the-scenes videos of our team in action.

We proudly support and sponsor: ● Montgomery County School System ● Wounded Warrior Project ● Austin Peay State University (APSU) in partnership with Ronald McDonald House ● Montgomery County Sheriff's Department ● F&M Arena and the Nashville Predators Hockey Team